Prairie Telegraph Digital Marketing

Decoding Buyer Behaviour with Neuroscience and Marketing Messages

The Persuasion Code: How Neuromarketing Can Help You Persuade Anyone, Anywhere, Anytime by Christophe Morin, PhD, and Patrick Renvoise

Published in 2018, this nonfiction book covers aspects of Psychology, Business, and Neuroscience. It is most helpful to those readers who work in marketing and sales, who are copywriters, or those entrepreneurs who must market or sell their own goods or services. The major themes of the book are the author’s NeuroMap, product positioning and messaging, and using science and emotion to be persuasive.

“You cannot afford to talk as much about your business, your mission statement, your products, and your services at the onset of your presentation or advertisement, because this part of your story is of no interest to the primal brain.”

One can’t help but feel, as they read The Persuasion Code, that we already know these things. We nod, yes, yes, that of course we don’t like too many decisions – so fatiguing! Of course, we must be strategic about triggering the fear response of the primal brain. 

These are all things we as humans instinctively know. But this book makes what we already know about the buyer’s response explicit. And therein lies the reason to read this book and retain it as a resource.

The Persuasion Code explicitly outlines our instinctual knowledge and response when faced with buying decisions.

 Moreover, the book helps us quantify our understanding, giving us a checklist for a safe takeoff and landing, as we seek to reach customers. Morin and Renoise give us tables and diagrams to clearly illustrate concepts such as the six stimuli of the primal brain (Personal, Contrastable, Tangible, Memorable, Visual, and Emotional), the six persuasion elements (grabber, claims, big picture, proof of gains, objection, reframe, and close) and the seven persuasion catalysts (use “you”, show contrast, vary teaching modalities, be credible, trigger emotion, tell stories, and aim for less).

The authors walk the reader through their NeuroMap, including the four steps to ensure message clarity, including:

  • Diagnosing the top pains of your customers,
  • Differentiating from your competition by identifying unique claims,
  • Demonstrating the gain of each claim, and
  • “Delivering to their Prime of brain by following the blueprint of a killer presentation, a sticky website, a stunning ad, or a compelling video.”

Moreover, the appendix includes a simplified NeuroScoring tool for their NeuroMap, to help you grade your own efforts. This may be especially helpful for readers who work in an agency environment who may apply this tool to multiple clients.

Morin and Renoise suggest a series of questions to ask your customers when determining what it was that persuaded them to purchase your product or service. To borrow from the authors, then, readers should consider the following while reading the book and determining brand messaging:

    1. What were some of the top challenges, hurdles, or risks your customer was facing before they found your solution?
    2. How much money would the customer lose by not using your product?
    3. How does your product help the customer eliminate risk or uncertainty?
    4. Is there a typical situation where a customer might feel they did not have enough control because they did not have your solution (product or service)?
    5. How does your solution make the customer feel better about themselves, their job, or their family?
Book Cover: The Persuasion Code: How Neuromarketing Can Help You Persuade Anyone, Anywhere, Anytime by Christophe Morin, PhD, and Patrick Renvoise

From the Publisher

Most of your attempts to persuade are doomed to fail because the brains of your audience automatically reject messages that disrupt their attention. This book makes the complex science of persuasion simple. Learn to develop better marketing and sales messages based on a scientific model; NeuroMap™. Regardless of your level of expertise in marketing, neuromarketing, neuroscience or psychology: The Persuasion Code: How Neuromarketing Can Help You Persuade Anyone, Anywhere, Anytime will make your personal and business lives more successful by unveiling a credible and practical approach towards creating a breakthrough persuasion strategy.

Pages

Published

Subject Matter

  • Marketing
  • Psychology
  • Neuroscience
  • Sales
  • Branding
  • Audience Research
  • Market Research
  • Positioning

Quoteworthy

“It takes only 13 milliseconds to process an image, but about 10 times more to process a word and nearly 500 milliseconds to process a decision that engages the rational brain.”

“Objections come into forms: objections that arise from a misunderstanding and objections that come from perceptions. Misunderstandings can be addressed by using logic and by providing additional information… Objections based on perceptions cannot be dissolved using logic. If your customer believes – rightly or wrongly – that your solution is too expensive, no amount of rational information will change their minds… the best way to handle such an objection is to reframe it using a story, an analogy, or a metaphor. Doing so will produce a positive emotion to counteract the negative emotion associated with the fear of regret.”

About the Authors

CHRISTOPHE MORIN, PHD, is an expert on the effect of advertising on the brain. He is an adjunct faculty member of Fielding Graduate University, where he teaches courses in Media Neuroscience. He is the recipient of multiple speaking and research awards. He co-founded SalesBrain in 2002.

PATRICK RENVOISE, an expert in complex sales, teaches new messaging strategies based on brain science. By using the latest discoveries in cognitive biases, he has helped hundreds of companies and thousands of professionals close complex deals worth billions of dollars. Patrick co-founded SalesBrain and has received numerous marketing and speaking awards.

[McNally Robinson]

 

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